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JessWade
Occasional Member - Level 1

What should businesses consider when evaluating and implementing a SaaS CRM system?

When implementing a SaaS CRM system, businesses should consider factors like their specific needs, scalability, ease of use, data security, integration capabilities, customization options, mobile accessibility, pricing, support, user feedback, and data migration.

1 REPLY 1
rohanpatil
Super User
Super User

Hi @JessWade ,

 

I am not sure what your question/ doubt is. Did you merely wish to share OR are looking for additional considerations?

 

If it is the later, I would also consider availability, ability to influence roadmaps, development speed, feasibility to opt-out of upgrades, data protection capabilities, data center location, chances that the company winds down anytime soon 🙂

 

Hope this helps.

Best regards / Mit freundlichen Grüssen,

Rohan Patil
SAP Concur Community enthusiast
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