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Occasional Member - Level 1

What should businesses consider when evaluating and implementing a SaaS CRM system?

When implementing a SaaS CRM system, businesses should consider factors like their specific needs, scalability, ease of use, data security, integration capabilities, customization options, mobile accessibility, pricing, support, user feedback, and data migration.

Super User
Super User

Hi @JessWade ,


I am not sure what your question/ doubt is. Did you merely wish to share OR are looking for additional considerations?


If it is the later, I would also consider availability, ability to influence roadmaps, development speed, feasibility to opt-out of upgrades, data protection capabilities, data center location, chances that the company winds down anytime soon 🙂


Hope this helps.