What should businesses consider when evaluating and implementing a SaaS CRM system?

[JessWade]

When implementing a SaaS CRM system, businesses should consider factors like their specific needs, scalability, ease of use, data security, integration capabilities, customization options, mobile accessibility, pricing, support, user feedback, and data migration.

[rohanpatil]

Hi @JessWade ,

I am not sure what your question/ doubt is. Did you merely wish to share OR are looking for additional considerations?

If it is the later, I would also consider availability, ability to influence roadmaps, development speed, feasibility to opt-out of upgrades, data protection capabilities, data center location, chances that the company winds down anytime soon 🙂

Hope this helps.