We are trying to implement SSO for Concur on mobile using MS Azure through SAP IAS to Concur, but on first access from the mobile app, users are asked for their email address by Concur, then their email address by SAP IAS and then their password from Microsoft 365.
On subsequent logins, user is prompted for e-mail address and password from O365.
Access to Concur URL from desktops does not have this issue.
We had been led to believe that Concur mobile app access with SSO was a "one-click" deal?
Anyone have any ideas?
We do have SSO for Mobile enabled with Azure. We have a unique SSO code for the Mobile login. It is a bit clunky but I am happy to discuss if you need more information.
I have some troubleshooting steps that might help.
I hope this helps.