cancel
Showing results for 
Search instead for 
Did you mean: 
dkumar
Occasional Member - Level 3

SAP Concur API Webhook callback not working

Hello Tech Experts,

 

(ESS Subscription assist)

As Per the Documentation,  we have requested for ESS as follows:

{
"id": "a1347584-678e-4857-a36b-6ad37d27299d",
"filter": ".*",
"topic": "public.concur.expense.report",
"webHookConfig": {
"endpoint": "https://cgu2u4u1w0.execute-api.us-east-1.amazonaws.com/default"
}
}}

And it was registered successfully. When we try to get the list of subscriptions we are able to successfully retrieved it.
[ { "allowPublicAccess": true,
"startFromEarliest": false,
"id": "a1347584-678e-4857-a36b-6ad37d27299d",
"topic": "public.concur.expense.report",
"filter": ".*",
"webHookConfig": {
"endpoint": "https://cgu2u4u1w0.execute-api.us-east-1.amazonaws.com/default"
},
"applicationId": "0032f1cf-d297-4122-84da-62a0884fbcfd",
"scope": "",
"groups": [],
"companyIds": []
}
]

When we changed the report ideally, we should get the Event information to my endpoint which is not happening.

We have hosted our endpoint on AWS and we verified the Logs but no events got pushed to it. (observed Cloudwatch Logs). Even first time verification Log also we could not able to see.

Could you please let us know if the subscription is properly configured?
Or please let us know where we can see the related Logs?

 

Thanks in advance.

Br,

D Kuma

3 REPLIES 3
KevinD
Community Manager
Community Manager

@dkumar I'm going to ask someone about this as APIs are not my area of expertise.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
KevinD
Community Manager
Community Manager

@dkumar my contact said for this type of issue, you will need contact Concur Support.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
dkumar
Occasional Member - Level 3

@KevinD 

Thanks for the update. We are currently communicating with Concur Support.

 

Br,

Kumar D