SAP Concur API Webhook callback not working

[dkumar]

Hello Tech Experts,

(ESS Subscription assist)

As Per the Documentation,  we have requested for ESS as follows:

{
"id": "a1347584-678e-4857-a36b-6ad37d27299d",
"filter": ".*",
"topic": "public.concur.expense.report",
"webHookConfig": {
"endpoint": "https://cgu2u4u1w0.execute-api.us-east-1.amazonaws.com/default"
}
}}

And it was registered successfully. When we try to get the list of subscriptions we are able to successfully retrieved it.
[ { "allowPublicAccess": true,
"startFromEarliest": false,
"id": "a1347584-678e-4857-a36b-6ad37d27299d",
"topic": "public.concur.expense.report",
"filter": ".*",
"webHookConfig": {
"endpoint": "https://cgu2u4u1w0.execute-api.us-east-1.amazonaws.com/default"
},
"applicationId": "0032f1cf-d297-4122-84da-62a0884fbcfd",
"scope": "",
"groups": [],
"companyIds": []
}
]

When we changed the report ideally, we should get the Event information to my endpoint which is not happening.

We have hosted our endpoint on AWS and we verified the Logs but no events got pushed to it. (observed Cloudwatch Logs). Even first time verification Log also we could not able to see.

Could you please let us know if the subscription is properly configured?
Or please let us know where we can see the related Logs?

Thanks in advance.

Br,

D Kuma

[KevinD]

@dkumar I'm going to ask someone about this as APIs are not my area of expertise.

[KevinD]

@dkumar my contact said for this type of issue, you will need contact Concur Support.

[dkumar]

@KevinD 

Thanks for the update. We are currently communicating with Concur Support.

Br,

Kumar D