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Occasional Member - Level 1

Rejected Expense

Hello, 

I have a company card expense that was rejected (status set to not paid) as it didn't pass the audit.  I tried to convert it to a personal expense and delete the expense report instead.   How do I do to a)pay the credit card expense and 2)make sure that the expense that I deleted doesn't fall through the cracks?

 

3 Replies
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SAP Concur Employee
SAP Concur Employee

Re: Rejected Expense

@rozoz can you please explain why your transaction didn't pass audit please? 

 

To be able to help you, I'm going to need more information. Was the card charge a business expense? Did you delete the transaction or did you just delete the expense report it was on? 

 

I'll await your reply. To make sure I get your response, be sure to tag me in your reply. Just use @KevinD in your response. :-)


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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Occasional Member - Level 1

Re: Rejected Expense

@KevinD -  The expense report status was set to  Sent Back to Employee and payment status set to not pay.  The comments are that this expense is not in compliance with the expense policy, although it was a business expense.  In the past, we will have a team celebration and buy food for the team with the corporate credit card, but because of the current situation, we sent one of the employees a gift certificate to get family meals (as a mean to celebrate the person becoming a new dad).  I used this site https://www.jeanbouffe.com/en/home.

I was trying to add information to the expense and I have also seen a make it a personal expense and by mistake, I hit the delete button.  

 

The credit card expense is still there,  only the report was deleted and I couldn't find how to recover it.  

 

 

 

 

 

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SAP Concur Employee
SAP Concur Employee

Re: Rejected Expense

@rozoz once you delete an expense report, it cannot be recovered. 

 

So, if the credit card transaction is still there, it can be submitted on another report. 

 

What I would do if you feel the card charge was a legitimate business expense, is reach out to your manager and get some sort of written permission for the expense. 

 

Who sent the report back saying it was out of policy? 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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