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Occasional Member - Level 1

Need help


Can someone please provide a detailed description or step-by-step guide on how to handle expenses that are not covered by company policy during business trips in Concur? I'm looking for insights on how to effectively manage and report such expenses. Any tips or best practices would be greatly appreciated. Thank you!

Community Manager
Community Manager

@boblewis1857 are you asking this question for yourself or for your colleagues? Also, how are these expenses being paid for? By corporate card or a personal credit card? Lastly, why is someone incurring expenses on a business trip that are not covered by company policy? Do you mean these expenses are not mentioned in any corporate policy or that these expenses shouldn't be submitted because they don't meet corporate policy?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Super User
Super User

Our expense report approver (in AP) will send a report back to an employee if it includes purchases or items not included in our travel and expense policy. She explains they are not approved expenses and requests them to remove from the report. Sometimes they let it go and move on, other times they push it and insist it should be paid. In the latter situation, AP reaches out to the controller to confirm if they can be paid or not on a case by case basis.