awoade
Occasional Member - Level 1

List of Authorized Support Contacts?

I have gotten a notice when updating certain profiles that "Authorized Support Contact permission grants users access to sensitive information. Limit this role to 2 to 5 users only."

 

Is there a way to get a report or search for who is an Authorized Support Contact so I can ensure that only the correct people are on that list?  I couldn't find the field in Intelligence when looking at the standard Employee Details report.

1 Solution
Solution
PoojaKumatkar
Super User
Super User

@awoade ,

 

In addition to @SusanT response:

 

Adding screenshot for further reference purposes:

 

Navigation: Intelligence > Standard Reports > Administration > Employee Roles

 

PoojaKumatkar_0-1771868570723.png

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja

View solution in original post

2 REPLIES 2
SusanT
Super User
Super User

There is a report under Intelligence > Standard Reports > Administration > Employee Roles. You can select which Role to include in the output - Authorized Support Contact should be one you can select.

Solution
PoojaKumatkar
Super User
Super User

@awoade ,

 

In addition to @SusanT response:

 

Adding screenshot for further reference purposes:

 

Navigation: Intelligence > Standard Reports > Administration > Employee Roles

 

PoojaKumatkar_0-1771868570723.png

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja