Instace Setup

[dox9958]

Hi to all Parterns and the friend Kevin

A new client wants to have Concur, we are Partners and so we are able to manage the project

As always we will follow the ordinary steps (i report the documentation) Signed Sales Order to Trigger Project Creation,Submission or Intake Form received by Concur,Confirm Resource Certification, Create Script and attach to project, Execute Script, Provide Login Details to partner resource. 

I would like to understand if, after we sale the instance and so on, and before having the technical admin accesses to configure the modules, are there some instance setup, that i can request.

Like instance setup or variables belonging to instance setup, and not to configuration, that are not related to modules configuration.

Is there a list?

[dox9958]

@KevinD Sure you can support with your knowledge 🙂

[KevinD]

@dox9958 Hello there. I will need to refer you to our Partner Support Portal. That portal is where you should go for all inquiries you have. We have a dedicated team of Support Engineers that work only with our CIPs. You will need to submit your question there and someone will get back to you. 🙂