Hi @Amurphy22 ,
Prerequisite - Download Chrome authenticator on your desktop. Once downloaded and installed, pinned it so that it will get added beside URL section.
Note - Each browser will have its own authenticator. For chrome its chrome authenticator, for edge its edge authenticator and so on. If you want to use this on all browser then you have to repeat the QR import steps on each browser.
If you have already setup 2FA authentication then to get new QR code again you need to reset 2FA again. For that follow below steps given in document:
Now QR code which you have saved on your desktop that you can scan your mobile app using any authentication app so that same account will get added on your mobile app.
In case if you want to access same account on any other laptop/desktop device then you can also import your previously saved QR code using below steps:
1. Go to Web authenticator >> Settings
2. Click on "Backup"
3. Import Backup
4. Click on "Import QR image backup" (top row middle option)
5. Click on "Import QR image backup" (below middle option) >> browse your QR code which you saved earlier
6. Click on Open >> So that your QR image will get imported into new device/desktop authenticator.
7. Now open Concur login page >> input login id >> password >> go to web authenticator >> and enter 6 digit code and you will be on Concur home page.
Note - you can also auto fill 6 digit code by go to Settings >> Preferences >> Enable auto fill toggle button. Come out of settings page. Open Concur login page >> input login id >> password >> go to authenticator and just click on 6 digit code, it will automatically get pasted into Concur 6 digit authentication code section. This way you don't have to input code manually. You will simply login using 1 click. This is an easiest and faster way to login with 2FA.
You can also get QR code image if you have used web authenticator for the 1st time while setting up initial 2FA. For that you need to go to authenticator >> and click on QR icon and take a snip or QR image using snipping tool and save to your device.
Hope this helps!
If this answers your query then please mark solution as accepted.
@Amurphy22 I'm not sure I understand how you would be required to set up 2FA on multiple devices. The 2FA setup is tied to your SAP Concur profile, not to a device. Once you set it up, you use the authenticator to do the 2FA. Or did I misunderstand and you mean you are required to have an authenticator app or multiple devices?
Thank you,
Kevin
SAP Concur Community Manager
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