Flight cancel

[Lovely]

I got an email stating that my flight isn’t ticketed and will be cancelled 

[KevinD]

@Lovely without seeing the reservation/booking itself I can only guess why. Here are two possible options:

1. The reservation wasn't fully completed. Maybe you didn't click the Confirm or Purchase Ticket button to complete the reservation.

2. The booking needed manager approval prior to being ticketed and your manager hasn't approved it. 

If you can contact your company's travel agency, they would be better equipped to tell you why you received the email.

[samasuraj]

Hi  @Lovely 

Topic: Flight cancel

Please check the below. Hope this helps.

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For any further Air Ticket cancellations:

If you received an email stating that your flight is not ticketed and will be cancelled, it means your reservation may have been created in SAP Concur Travel, but the airline ticket has not yet been issued.

Recommended actions:

1. Open Concur Travel → Upcoming Trips and check your booking status.

2. Contact your company's Travel Management Company (TMC) immediately to confirm why ticketing is pending.

3. Verify whether manager approval, payment authorization, or ticketing deadlines are causing the delay.

4. Request confirmation of the 13-digit airline e-ticket number.

Important: A booking confirmation or airline reservation code (PNR) does not necessarily mean your flight is ticketed.

Recommendation: Contact your travel agency before the ticketing deadline to prevent automatic cancellation.

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant