vsheridan
Occasional Member - Level 1

Email notifications for non-direct employee

Hello:

 

I continue to receive email alerts for an employee who is not one of my direct reports. How do I remove myself from notifications regarding his Concur activities?


Thank you.

1 Solution
Solution
KevinD
Community Manager
Community Manager

@vsheridan sign in to SAP Concur. Click your initials in the upper-right. Select Settings. When the Settings page opens, look on the left-hand side under Expense Settings for Expense Delegates. Click this. When the Delegates screen opens, click the Delegate For tab. You should see some names listed here. You should see the name of the person that you are receiving notifications about. Check the box next to their name, then click Delete. That should remove you as their delegate and therefor stop the notifications. 


Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

2 REPLIES 2
samasuraj
Occasional Member - Level 3

Hi  @vsheridan 

 

Topic: SAP Concur – Unwanted Email Notifications

 

Please check the below. Hope this helps.

——-

 

SAP Concur – Receiving Notifications for a Non-Direct Employee

If you receive Concur notifications for an employee who does not report to you, the issue may involve incorrect approver assignments, delegate access, or workflow configuration.

 

Actions:

  1. Profile Settings: Check your email notification preferences.
  2. Email Details: Check whether the notification concerns Expense, Travel, Request, or Invoice.
  3. Expense Delegates: Verify whether you are assigned as the employee's delegate.
  4. Approval Workflow: Ask your Concur Administrator to verify the employee's assigned approver.
  5. Employee Profile: Confirm the employee's manager and approval assignments are correct.
  6. Administrator: Request removal of any incorrect workflow or notification assignments.

 

 

Thanks & Regards

 

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

Solution
KevinD
Community Manager
Community Manager

@vsheridan sign in to SAP Concur. Click your initials in the upper-right. Select Settings. When the Settings page opens, look on the left-hand side under Expense Settings for Expense Delegates. Click this. When the Delegates screen opens, click the Delegate For tab. You should see some names listed here. You should see the name of the person that you are receiving notifications about. Check the box next to their name, then click Delete. That should remove you as their delegate and therefor stop the notifications. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.