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Antonios
Occasional Member - Level 1

COMMENTS LOST IN THE SYSTEM

I wrote comments on three expenses in concur system but disappeared from the system.It’s strange because my manager approved the expenses and after that the comments was lost.

3 REPLIES 3
AB2
SAP Concur Employee
SAP Concur Employee

Hi @Antonios  I'm sorry to hear your comments were lost.  Do you happen to know what status the report was in when you added the comments? Was the report in an Unsubmitted status, so you were able to save the details prior to submitting? Was the report submitted and pending Approval so the Save option did not appear? 

Antonios
Occasional Member - Level 1

The status was that I have submitted the report with comments, my supervisor approved it with comments and now there are no comments on my archived report and to my supervisor's archived report

Antonios
Occasional Member - Level 1

The status was that I have submitted the report with comments, my supervisor approved it with comments and now there are no comments on my archived report and to my supervisor's archived report.My company is SANDOZ division of Novartis.