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Chris2
New Member - Level 1

Banking Info

I updated my banking info and now have 2 active banking lines in my history. I entered the banking info again, that I want to be inactive thinking it would solve the problem. It didn't. Now when I checking the Banking information page in my profile, it shows the inactive account, and the 2 active in history. Which active account will the deposits go to?? How can I make one of the accounts in history, inactive??

1 REPLY 1
KevinD
Community Manager
Community Manager

@Chris2When you enter banking information, one of the required fields asks if the account is an active or an inactive account. I'm not sure why someone would enter their bank info and list the account as Inactive. I need to check on this. Anyway, all this does it tells the system the bank account is an active account, it does not tell the system which account you want to be reimbursed into. So, when you add a second account, the new account should be the account where you receive your reimbursements. The history just shows what option you selected for each account (active or inactive) when you first entered your bank info. 

 

Does this make sense?


Thank you,
Kevin
SAP Concur Community Manager
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