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symo
New Member - Level 1

Bank account not updated 48+ hours

Hello
I have updated my bank account details and 48 hours has passed and when I try to submit my expense report it still shows exceptions as bank account not updated
Please help

1 REPLY 1
KevinD
Community Manager
Community Manager

@symo I've answered several of these questions from your colleagues. You enter your bank information through a third-party, so it takes more than 48 hours in most cases to be updated in the SAP Concur system. Since you enter through a third party site that is specific to your company, I'm afraid you will not be able to find the answer here. I recommend speaking with your direct manager to see if they know how long it will take. 

 

My other advice is to just give it a couple more days. It will update. 


Thank you,
Kevin
SAP Concur Community Manager
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