@desbat99 Thanks for posting in the SAP Concur Community. I would recommend that you open a case in the SAP Concur Support Portal as an Authorized Support Contact. For some customers, support was able to rectify the issue by flushing the cache' on your entity/site.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
Thank you,
Lee-Anne Dautovic
SAP Concur Community Moderator
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