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2FA Passcode incorrect showing in DUO app
Hi all,
We finished the 2FA showed the passcode in DUO APP but always "incorrect entered" when trying to enter passcode in Concur even though refreshed the passcode still incorrect. Already tried reinstall and reactive both of these step.
How we can success to enter the pass code? Thanks!
Solved! Go to Solution.
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@Quincy have you tried using a different authenticator app, like Microsoft of Google Authenticator?
Thank you,
Kevin
SAP Concur Community Manager
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@Quincy have you tried using a different authenticator app, like Microsoft of Google Authenticator?
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
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Hi Kevin,
Yes , we tried Microsoft Authenticator still same incorrect. Also user are using iPhone.
Thanks .
Quincy