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Community Manager
Community Manager

How do I contact SAP Concur Support?

Community forums are new and will have peer-to-peer generated questions and answers.

Your support options through SAP Concur have not changed.

Users

If you are an SAP Concur user seeking support, please log into your SAP Concur system, click on Help, then click on Contact Support. This provides you with the User Support Desk phone number and allows you to create a case online or use the chat feature with a support representative.

Please note:

If you do not have the option to contact Support under the help menu, then your company has chosen to support the Concur system internally. Please contact your internal support desk for assistance.

Administrators:

If you are an Authorized Support Contact for your company or an Administrator who makes changes to your SAP Concur system, please log into your SAP Concur system, click on Help, then click on Contact Support. This provides you with the Client Support phone number and allows you to create a case online or use the chat feature with a Support representative. You can also call 1-855-895-4815 and select the Technical Support option from the menu.