Fiori with Horizon AMA

@acmorgan12 

Thank you for reporting this issue. We are aware of this issue and our teams are working to resolve it as quickly as possible.

Are the 'Known' issues going to be summarized in future release notes? I know this is one of several that have been popping up on this thread and several other threads on the community page. If we all start submitting cases the already delayed cases are going to be bogged down even more.  

I agree this is a must have!

Great question!!!

@DeeSwanson @YIsaacs 

Thank you for reporting this issue. We are aware of this issue and our teams are working to resolve it as quickly as possible. 

@nwhite 

When the SAP Fiori with Horizon visual theme became available on the web on May 20, 2023, there was an issue preventing Administrator Users with Concur Expense, professional edition, who do not have Concur Travel from accessing the page. We apologize for the inconvenience and confusion this has caused and have taken steps to address and resolve the issue. For customers with Concur Expense, professional edition, who do not have Concur Travel, please follow these updated steps to enable the theme:

1. An Administrator User can navigate to the Administer Company Permissions page via this URL:
   2. If your entity is in the US (North America) data center, after signing into SAP Concur solutions, enter this URL: https://us2.concursolutions.com/companyadmin/permission_role_detail.asp
   3. If your entity is in the EU (EMEA) data center, after signing into SAP Concur solutions, enter this URL: https://eu2.concursolutions.com/companyadmin/permission_role_detail.asp
2. On this page the Administrator User can assign the “Company Administration” permission to themself.
3. Once the “Company Administration” permission is assigned to the Administrator User, they can navigate to the Company Settings page by clicking Company, then Company Admin, and then Company Settings. There they will have access to the theme settings.

Also, please note that if your organization has Budget, you will not have access to the SAP Fiori with Horizon theme on the web at this time. 

@jocelynfleur this is a live thread where you can post questions. There is no webinar. 🙂

Can you please point me to a webinar which gives an overview of the changes. 

@jocelynfleur 

There is no webinar on this topic at this time. Please review the resource center for more information regarding this change. 

@acmorgan12 -- Thank you for bring up this question! We cannot reproduce this behavior consistently. The only time I saw this (initials in Profile) was the very first time when I switched from the legacy Gateway UI, which had the initials, to the Morning Horizon theme. When I changed to the Evening Horizon it showed the avatar. When I changed it back to the Morning Horizon it still showed the avatar. This leads me to suspect that it may be a caching issue. Could you change between the Morning Horizon and Evening Horizon a couple of times to see if you can consistently see the avatar?

@acmorgan12 Thanks for the information!

It shows that it is consistent display of either the initials or the avatar in Horizon themes. A factor that determines whether to display the initials or the avatar is the login language. If the login language is 'en' or 'en-gb', it displays the initials. Otherwise, it displays the avatar.

@HongWang Hey there, I just logged into Concur today for the first time and we have NOT enabled the Horizon Theme for our company. We are going to wait a little longer. However, when I logged in, I have the Evening theme applied and in our Company setting we don't have this enabled

The initials have also come back 

How did our site get changed without us making the change? My manager is going to want answers and I have none to provide because yesterday it was still in Legacy and now it's been changed.