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Have you heard? The SAP Fiori with Horizon visual theme is now available for you to enable for your SAP Concur solutions on the web. The SAP Fiori with Horizon visual theme on the SAP Concur mobile app is planned to be rolled out to all customers over a period of time starting June 5, 2023.
Join us at 11am PT on Thursday, June 1 to ask your questions live on this thread and learn more from internal SAP Concur Product and Solution experts about what this change means and how you can optimize the switchover.
Not participated in one of our AMA’s before? Getting involved is simple. Ask your questions about SAP Fiori with Horizon at any time before June 1 by clicking “Reply” directly below, and you’ll have your question answered live in-thread on Thursday, June 1 at 11am PT. Or, sign in at our live set time to see the answers roll in.
RSVP your interest so you can add it to your calendar.
Reminder: YOU are the stars of this event. There is no audio/video event to sign into, just this thread where questions are asked by you, and answered by our SME's. So, ask your questions below at any time before or during the event time to get them answered!
Thank you for reporting this issue. We are aware of this issue and our teams are working to resolve it as quickly as possible.
Are the 'Known' issues going to be summarized in future release notes? I know this is one of several that have been popping up on this thread and several other threads on the community page. If we all start submitting cases the already delayed cases are going to be bogged down even more.
Is there a better forum for these discussions? It is hard to read all the threads. Perhaps a live audio event covering the topic and receiving questions in advance would be better use of everyone's time.
We have black custom text used in various places on our sites, what is the solution for the night view? The custom text is then not seen in the night view. Seems to me this was very poor planning on Concur's part.
Where do I go to change the company setting. We have the expense and nothing else. Under administration and company, I don't see any setting or any place that would allow me to change the theme. Also we would like to change at the same time the mobile changes, however I have no clue when that change will take place.
This would have been much easier and better as a webinar instead of threads with numerous emails, which it way too time consuming.
When the SAP Fiori with Horizon visual theme became available on the web on May 20, 2023, there was an issue preventing Administrator Users with Concur Expense, professional edition, who do not have Concur Travel from accessing the page. We apologize for the inconvenience and confusion this has caused and have taken steps to address and resolve the issue. For customers with Concur Expense, professional edition, who do not have Concur Travel, please follow these updated steps to enable the theme:
Also, please note that if your organization has Budget, you will not have access to the SAP Fiori with Horizon theme on the web at this time.
@jocelynfleur this is a live thread where you can post questions. There is no webinar. 🙂
Apologies if this question was already answered (there too many messages to keep up with).
As an Administrator, would I have to enable the new visual theme to all users at once or on an individual basis?
I have discovered another issue with the new Horizon appearance. Per @kelseygordon01 "
•The profile section is no longer titled Profile, but rather is represented with a symbol of a person."
On Morning that is true, on Evening it is not true,
So which one should we expect to see when we transition the company?
@acmorgan12 -- Thank you for bring up this question! We cannot reproduce this behavior consistently. The only time I saw this (initials in Profile) was the very first time when I switched from the legacy Gateway UI, which had the initials, to the Morning Horizon theme. When I changed to the Evening Horizon it showed the avatar. When I changed it back to the Morning Horizon it still showed the avatar. This leads me to suspect that it may be a caching issue. Could you change between the Morning Horizon and Evening Horizon a couple of times to see if you can consistently see the avatar?
@HongWang Here is a timeline of what I've seen today:
logged into Concur approx 11 am EST - switched to Morning Horizon, the Profile option was the person
switched to Evening approx 1130 am EST - This was when I saw the initials
at 130 pm est I switched back to Morning Horizon and it showed the initials
at 230 pm est I switched back to Evening Horizon and it showed the initials
I logged out of Concur and logged back in and switched on the theme and both Morning and Evening are now showing the initials. I have now logged in/out 3 times and each time there is no person only initials.
@acmorgan12 Thanks for the information!
It shows that it is consistent display of either the initials or the avatar in Horizon themes. A factor that determines whether to display the initials or the avatar is the login language. If the login language is 'en' or 'en-gb', it displays the initials. Otherwise, it displays the avatar.
@HongWang Hey there, I just logged into Concur today for the first time and we have NOT enabled the Horizon Theme for our company. We are going to wait a little longer. However, when I logged in, I have the Evening theme applied and in our Company setting we don't have this enabled
The initials have also come back
How did our site get changed without us making the change? My manager is going to want answers and I have none to provide because yesterday it was still in Legacy and now it's been changed.