Ask Me Anything - SAP AI Copilot, Joule

@pnenes when I click Add to Calendar, my browser downloads the invite file. That may be what is happening with you. You would then need to find your downloads and open the invite to get it added to your calendar. On the file itself, I did a right-click and selected Open With so I could choose Outlook. 

Thank you,
Kevin
SAP Concur Community Manager
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@almaes we welcome any and all questions regarding Joule. Our experts will be happy to answer anything you want to ask. So, bring your questions tomorrow and get those answers you are looking for. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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@almaes This is the short version: Joule is an AI copilot from SAP that helps users interact with SAP business systems. It uses natural language processing to automate tasks and generate insights. I have included a brochure that explains it more. 

Hello @bnewhouse  - There's no event stream or video associated with our AMA Events. Getting involved and getting your questions answered is as simple as commenting your Joule-related question right in this thread like you've done above. 

The first step if you have not set up Joule for any other SAP product is to find the Joule listing in the Concur App Center.  I have attached the set up guide that has the next steps that it will take you through. 

Who do we ask about our contract terms?

@elleno You can always reach out to your Concur account team or log support cases for any questions including contractual terms.  The terms in the Joule check out process are standard for all SAP contracts so our teams are well versed in discussing these. 

There are 2 versions of Joule. 

Joule Base is available to all SAP Concur customers at no additional cost.

Joule Premium for Travel & Expense is available as a buy-up. Please speak with your account representative for
more information.

We are planning to deliver a Policy Navigator feature in our Joule offering.  This will allow admins to upload their policy document to Concur and when end users ask policy related questions like "What is the meal limit for my trip" Joule will be grounded on your policy to be able to identify that answer for them.   We have designed it in such a way that it will factor in the profile details of the user asking the question to identify the correct response.  For example if you have different meal limits for executives vs non-executive or Japan vs US we will be able to provide the the correct answer for each user.  

We plan on providing more details on availability at Fusion in New Orleans but it may not require a purchase  (wink) 

Joule with Concur solutions - This site should help! Customers love how they can conversationally book travel, manage expense reports and suggest itineraries to save time in the T&E process.