Travel Hotel Map Not Showing?

[bfinklea]

I am trying to look at some hotel options, but the map is not displaying on my end.  Is there a setting I need to change or tweak?

[KevinD]

@bfinklea if you could take a screenshot of your entire hotel search results screen, that would be helpful. The map should appear automatically. I personally hide the map as it takes up too much space, but that's me. 

[bfinklea]

This is what I am seeing, the map is just blanked out.  I need it to gauge some potential travel time and just have not had this happen.  It is happening on multiple computers, not just my work laptop, but also my personal one.  Thanks for any help!

[Brianmoran]

Hi Kevin,

I'm not able to see map on Concur for hotel locations which is making it difficult to pick a place close to my patients.  Let me know if there is anything I can do to rectify the problem.

Thank you,

[snadel]

I have a client advising that they have the same problem of not being able to view the map.  I suggested that they clear their cache but is there something else that needs to be done?  Here is what they sent me: 

For quite some time now I’ve experienced a problem with the map in the hotel search on Concur. The map is blank. Here is a screenshot to show what I mean:

Also, when conducting a search for an airport (from original search screen), I don’t receive results. The small gear keeps spinning, but no result.

I am a Mac user. It used to work fine, but about a year or so ago it stopped. I have tried different browsers, same result.