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New Member - Level 1

No Longer Receiving Ticketed Itinerary Emails

Up until a few weeks ago, every time we booked travel on our Concur account we would receive a ticketed itinerary email with a PDF itinerary attachment. We can't figure out why we have stopped receiving these emails – they don't go to spam or junk folders. The email address has not changed. Any insight to this would be great, thanks! 

SAP Concur Employee
SAP Concur Employee

Hello @mmtravel!  Thanks for reaching out to SAP Concur Community!  I'm not sure if you have the specific permissions for this, but here are some was to find out.  





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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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