@lharris26 Hello there. I've been at SAP Concur over 12 years and have never seen anywhere a field to enter a driver's license. Can you take a screenshot of the notice you received, please? I'd like to see it so I can maybe get an idea. Be sure to screenshot the entire message.
@umlang the interface does allow for images. When you reply to a topic, you should see some icons above where you type. See image below. The camera icon allows you to upload a photo.
You can also drag and drop an image. Below where you type, you should see a Drag and Drop option. You can also browse for your saved images in this section.
Lastly, if you have a screenshot or image open with some sort of image viewer, copy the image, then you can paste directly into your reply. 🙂
@KevinD Perhaps you have elevated privileges? I don't have all of those icons. After the smiling face, it just has the dots; no camera or video. Nor can I paste an image into the reply box.
@umlang did you try clicking the three dots after the smiley face? I believe this will expand and show other icons. 🙂
@umlang that's the first time I've ever seen that. Did you update your driver's license number and if so, where did you enter it? I looked in your company's site and did not see anywhere to enter the number.
@umlang are you able to view your driver's license number in SAP Concur? I didn't see this field anywhere.
There's an article in Concur Support which says go to PROFILE > Profile Settings > Travel Settings. It must be a company-specific configuration because we do not have it. Or maybe you entered it on TripItPro?
I don't have that under Travel Settings either. It's been a few years since I setup my Concur profile, and I don't remember populating my DL. That does not mean I did not do it though. Strange that it does not give an option to update it in profile settings .