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AD14404
New Member - Level 1

NEED PNR NAME

I am trying to rent a car and it will not go through. I am getting the message "NEED PNR NAME". Why would any error message have an unknown acyromn?

1 REPLY 1
KevinD
Community Manager
Community Manager

@AD14404 I agree that this is an odd message. However, I can tell you that PNR stands for Personal Name Record. You might be receiving this message because of a profile synchronization issue within Concur. I recommend calling your company's travel agency. They should be able to check on this or tell you who at your company can look at this. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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