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stuclarkdc
New Member - Level 1

Middle name appeneded to First Name

Hi all, and Happy New Year -

 

I have a weird thing happening when I book an airline ticket.  In my personal profile, I have my FIRST, MIDDLE, and LAST names filled out (as I always have).  For whatever reason, when Concur and/or a CWT agent goes to book my ticket, my First and Middle names become part of a single first name.  As a result, NONE of my airline reward programs will recognize my name, and won't add my frequently flier numbers.  I have to call each airline to have them force it onto the reservation. 

 

Has anyone see this happen?  Is there a support path to get this resolved? 

 

Thanks,

Stu

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