Hi @enegersmith ,
Thank you for reaching out. I am sorry for the issues that you and your colleagues have been having with the travel tool. I would suggest creating a Support ticket so that we can research this further for you.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
Thank you,
Melanie Taufen
SAP Concur Community Moderator
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