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Occasional Member - Level 1

Inactive account

Hello Sumit Padhye,

You cannot request a reset password email because your account is inactive.

Please contact your program administrator at your company if you have any questions.

Kind Regards, Customer Support Concur Technologies, Inc.


can someone help me to enable my account?

Super User
Super User

Hello @mz5hcf 


As the message indicates you need to contact the Concur system administrator, your account is inactive in the system (Account Termination Date field in your user profile has a date selected), I hope this information help you.

Community Manager
Community Manager

@mz5hcf check your private messages here on Community. I'm sending you a contact name.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Hi Kevin, I have the same issue. Could you send me a contact name? Thank you in advance