How to modify both legs of a flight?

[jcabrol]

I made a reservation for a flight in March. The meeting is now postponed to April.

I tried to modify my flight to the new date, however only the return leg of my trip was changed, leaving me with a departure in March and a return in April.

I am not offered to modify the flight anymore, to correct the departure flight.

I am not able the complete the cancellation of this flight to start again from scratch. It leads to an error :

I am not able to find a phone number leading to a human assistant.

What is recommended in such a scenario?

Thank you

[MelanieT]

@jcabrol Hello!  I am sorry for the issues with your flight!  I was able to go into your site and under Company Notes they have an email address for you to reach out to for Travel related support.  I would reach out to them for help with this. 

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[jcabrol]

Thank you Melanie,

I managed to cancel the entire trip online this morning and book again from the beginning.

My problem is solved.

[cjmarimo]

In our company, we manage ticket changes with our TMC (travel agency) via email or telephone.