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Occasional Member - Level 1

Hotelier here, need assist in troubleshooting why negotiated rates are not appearing when GDS loaded



Hotelier here- how can we resolve issues with negotiated rates not being visible in Concur when we've confirmed they are already loaded to the GDS requested by the TMC/client.


Multiple locations are having issues with multiple clients- we get the contract, we load the rates to the GDS systems, and then get word that the rate is not visible in Concur.  Are there additional steps that we are missing? Please help.



Community Manager
Community Manager

@acamptravels could you provide me a company name that is not seeing the rates, please? Also, provide a hotel and rate if you can. That way I can look in the Travel settings for that company. 


I recommend sending it in a private message. Click my username (KevinD). You'll see a Message button.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Thank you! Sending you a message now