Hotel Reservation Issue

[046863]

Error: 

We encountered an issue that prevented us from completing your request. 

We were unable to book your hotel due to the following error from the reservation system: 

Name or / FG - Number required

Rewards Number required to book*

[PoojaKumatkar]

Hi @046863 ,

Refer below two articles and try suggested solution:

Error 1:

Error 2:

If this answers your query, then please mark solution as accepted.

[046863]

Hello, 

I have selected a rewards program, but the error still appears when I select "Reserve Hotel and Continue". 

[PoojaKumatkar]

Hi @046863 ,

I would suggest reaching out to Company Concur Administrator, check whether selected program is correct and take their help to resolve this issue.