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I booked two segments yesterday and decided to hold them until 11 pm tonight before purchasing. Coming back tonight, I could not get access to the itineraries to finish the purchase. After a dozen tries one finally came out but the second one is still telling me it doesn't exist.
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@gorlef what steps are you taking to get to where the system tells you it doesn't exist? Can you walk me through what you are doing, please?
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Hello Kevin, on the home page I click on Travel from the top menu. Then I select Trip Library and my upcoming and past flights would be listed. At the time, my two flights on hold were showing there. When I would click on of them, the next page would say itinerary empty. So I was not able to finish the purchase of the flights on hold. Eventually after trying 10 times at least, one of the flight itineraries revealed itself and I completed the purchase. But I needed to start over a new file for the second one.