@smurphy Only Confirmation Emails (including confirmation emails for on-hold bookings) in T1 contain .ics attachments. Cancellation emails, manager notification emails or approval notification emails do not contain .ics attachments.
In order for .ics attachment to be added to user's calendar, it has to be manually opened and added to the calendar.
However, Outlook offers a feature when 'Events' are created based on the content of the email. If enabled, Outlook scans the body of the email for any information about travel plans. In case details about itinerary is found, Outlook creates an Event which is displayed at the beginning of the email as a blue tile with the remark "Outlook found new events", and contains segment details, and automatically adds it to user's calendar:
This feature can be disabled in Outlook settings. However, it means that emails from all sources (e.g. airlines) will be affected.
For Outlook app, untick 'Automatically process meeting requests and responses to meeting requests and polls':
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
I do not see that section unfortunately. What I DO see is that in my Outlook deleted items there appear to be something on the order of notifications or something, that come in every hour at the :45 mark (see attached). I have tried to determine what those are, where they come from...anything at all, but can't find any useful information.
But even if these are the notifications, I have turned off "events from email" and "automatically process meeting requests", so it theoretically shouldn't be creating any calendar events from them?
