Car Rental Locations Not Appearing in Results

[SRatchford]

Hi All,

We have Hertz location at 1281 Log Pond Road, Newark Ohio, that does not appear in our rental car search.  I have confirmed that the location is still open and has cars.  The rental car company has suggested a re-set of our configuration to allow their availability, however, our configuration does not allow this.  (Or I am  missing something in the options).  Has any experienced this, and what is the best way to fix this issue?

Thanks in advance for any help,

Sedrick

[JessicaL]

I experienced this with a special lot we had in the UK, that rented cars only for our employees. I reached out to our Travel Management Company (TMC) and they were able to work this out with our preferred vendor (Enterprise/National). It wasn't something I could have fixed without them, so I would start with your TMC and go from there, maybe getting them in contact with Hertz directly. 

Best,

[SRatchford]

Thank you very much Jessica!