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cstruck-ms
Occasional Member - Level 1

Cannot enter airport information

Hello! In the booking section I can enter the 3 digit codes of airports but when I click on search, it says "please enter airport information". Also, there is a small gearwheel in the field turning constantly. In March all worked fine but now I have no chance to book a trip.

23 REPLIES 23
ChiJoDre
New Member - Level 2

I've had this problem on and off for MONTHS.  This worked for me.

 

https://www.concursolutions.com/nui/signin

 

Thank you!!!!

JoffreEssley
New Member - Level 1

Bingo.  

 

Concur is still dank feces, but at least I can use it now.

Pook600
New Member - Level 2

OK, so I saw there were no answers in the thread, but I was able to fix it.  I use Chrome, but should be the same with any browser.  It seems to be a cache issue.

 

Hit CTRL F5 together to clear your browser cache.

Once I did that (and I needed to again later), I was able to use the airports 3 letter codes to search them easily.

 

Hope this helps anyone struggling with this.

 

edit:  It still doesn't work in the app for me though.