Adding in an Assistant, but they are not showing in drop down menu

[mevangelista]

Hi, am following the instructions on how to add an Assistant /Travel Arranger, however when I write the person's name, they don't show up in the drop-down menu options. They do have access to Concur Travel tool, as they have arranged travel in the past for other people, and they do have a telephone number in their profile. Please advise how to proceed. Thanks

[KevinD]

@mevangelista did you get this resolved or is it still an issue? If it is still an issue, can you send me the name of the person you are trying to add in a private message, please? That way I can take a look and see if I can figure out what is happening.

[berkaybircan]

Dear Kevin,

I have the same issue. I am trying to add my assistant, who is also assisting other people in the company, yet when I search I cannot find the name in the tool.

Thanks in advance.

Berkay

[KevinD]

@berkaybircan did you ever get this resolved?