Scott_Revels
New Member - Level 1

"Supplier Travel" not a drop down reason for Travel when booking.

"Supplier Travel" not a drop down reason for Travel when booking.

1 REPLY 1
samasuraj
Occasional Member - Level 2

Hi  @Scott_Revels 

 

Topic: "Supplier Travel" not a drop down reason for Travel when booking.

 

Please see the below. Hope this helps. 
——-  

If “Supplier Travel” is missing from the SAP Concur Travel dropdown when booking, check the below.

Check:

  1.  Dropdown Configuration: Verify that “Supplier Travel” exists and is active in the configured list.
  2.  Permissions: Confirm the value is available to your traveler group.
  3.  Traveler Group: Confirm the option is available to the employee without restrictions
  4.  Profile Synchronization: Verify that the employee's travel profile and assigned configuration are current.
  5.  Dependencies: Verify whether the dropdown values depend on another field or trip type.
  6.  New Travel Experience: Determine whether the option appears in the legacy interface but not the new booking interface.
  7.  Test: Sign out, sign back in, and check whether the option appears.
  8.  Escalate: If correctly configured but still missing, contact SAP Concur Support.

Administrator Navigation: The exact Configuration Path depends on whether Reason for Travel is a:

1.  Custom Field

2.  Configured List or

3.  Part of a Booking Workflow.

 

“Supplier Travel” is not a standard Concur value.

It may be a Company-Specific value that requires Configuration or Activation.

 

 

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant