Solved: Using Airline Credit for future travel

TGLewis

How do I use a credit from an unused cancelled ticket when booking a new ticket in Concur? I see it in my Concur profile, but I do not get a payment option to use the credit when booking a ticket with the same airline?

KevinD

@TGLewis when you book your next flight, the credit should be applied automatically. However, to be 100% certain it is applied, I would suggest calling your travel agency and have them do the booking. The travel agency is ultimately the one who applies the credit, so that's why I suggest calling them.

Thank you,
Kevin
SAP Concur Community Manager
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KevinD

@TGLewis when you book your next flight, the credit should be applied automatically. However, to be 100% certain it is applied, I would suggest calling your travel agency and have them do the booking. The travel agency is ultimately the one who applies the credit, so that's why I suggest calling them.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

TGLewis

Thank you, Kevin