Unable to attach items to Support cases.

OptevaTM

Is there an issue with the new process to add attachments to support cases?

I've been unable to attach any files for several days which caused your support teams issues trouble shooting

KevinD

@OptevaTM our Support Portal is currently in a Maintenance window, so that might be what is causing the issue.

Here is a link to a post in the General forum: https://community.concur.com/t5/General/Support-Portal-Maintenance-November-2025/m-p/106921#M6737.

Thank you,
Kevin
SAP Concur Community Manager
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OptevaTM

Hi There,

There is no mention of attachment not being available on that article, it also mentions an end date of 10 Nov which has passed and we are still unable to attach files to cases?

Regards

T