Unable to Save Concur Travel Profile – "You must s... - SAP Concur Community

Hey team,

I am trying to complete my profile setup in Concur Travel tool, but whenever I click Save, I receive the following error:

"Your profile cannot be saved until you have corrected the issue(s) listed below. You must specify a valid email address in 'E-mail 1'."

The issue is that I have already entered a valid email address in the E-mail 1 field. I have tried:

My work email address
My personal email address
Re-entering the email multiple times
Saving after making other profile updates
However, the same validation error continues to appear.

A few colleagues mentioned that this field may be populated or managed automatically by the company's Concur configuration, which made me wonder whether there could be an issue with my profile provisioning or a hidden validation requirement.
Has anyone encountered this error before? Are there any additional steps I should check, such as email verification status, profile permissions, or company-specific configuration settings? I need a resolution to this blocker on an urgent basis as I am not able to book my travel tickets.

Any guidance would be appreciated.

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