Jsajdak
Occasional Member - Level 2

Travel booking filter automatically selected and stays from 5am - 2pm.

Now when booking flights I have to remember to change the time filter because now it defaults to flight times between 5am - 2pm. Is anyone else seeing this. I entered a ticket in Concur but they are stating it was "born" this way. Which my interpretation is; they made the change and that is the way it is.

2 Solutions
Solution
cjmarimo
Super User
Super User

Hello @Jsajdak ,

 

What’s really happening

It’s not a bug. It’s how Concur now configures flight searches by default.

This has been the case since April 2026 (important change):

  • Before: the default filter was “Anytime”
  • Now: a company‑defined time range is automatically applied

In other words, the system automatically preselects a time window based on the corporate configuration.

 

I’m sharing a link where this is explained: 

New Concur Travel, Apply Time Preference Configurations to Flight Search | SAP Help Portal

 

 

Hope this helps! Let me know if you have any questions 🙂

 

Best Regards,
CJ

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Solution
KevinD
Community Manager
Community Manager

@Jsajdak "born this way" was probably not the ideal choice of words that should have been used. There was a change made to Concur Travel as @cjmarimo mentioned, so this was not the way it always was. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

2 REPLIES 2
Solution
cjmarimo
Super User
Super User

Hello @Jsajdak ,

 

What’s really happening

It’s not a bug. It’s how Concur now configures flight searches by default.

This has been the case since April 2026 (important change):

  • Before: the default filter was “Anytime”
  • Now: a company‑defined time range is automatically applied

In other words, the system automatically preselects a time window based on the corporate configuration.

 

I’m sharing a link where this is explained: 

New Concur Travel, Apply Time Preference Configurations to Flight Search | SAP Help Portal

 

 

Hope this helps! Let me know if you have any questions 🙂

 

Best Regards,
CJ

Solution
KevinD
Community Manager
Community Manager

@Jsajdak "born this way" was probably not the ideal choice of words that should have been used. There was a change made to Concur Travel as @cjmarimo mentioned, so this was not the way it always was. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.