Travel arrangers - enable prepaid hotel options

[apbush4779]

I'm a new Concur administrator and our travel program is managed through AMEX rather than Concur Travel Direct.

I'm looking for best-practice recommendations for US and UK travel arrangers booking hotel accommodations for guest travelers. Currently, hotels are not charging the credit card on file at the time of booking, and we do not have prepaid hotel rates enabled, as I don't want it enabled for employees.

Are there alternative options or configurations that others have successfully implemented?

Managing these requests through AMEX can be challenging, and we are currently exploring an upgrade to a Travel Direct contract.

Thanks!

[KevinD]

@apbush4779 In my opinion, you are doing what I would do. Pre-paid hotels or hotels that charge a deposit aren't something I would have show up in Concur Travel. Could result in too much lost money if your employees often need to cancel or change the dates of the their trips. 

Are there any other more specifics things you are looking for? There are many ways our customers configure Concur Travel, so there are many different answers you could get. Are you looking for alternatives when it comes to Hotel bookings or looking for what others are doing in regards to their total Concur Travel setup? 

I'll await your reply.