kmaciel
Occasional Member - Level 1

Travel Request was accidentally cancelled/closed

Hello there! 

 

Is there a way to "reopen" a travel request that was accidentally closed/canceled? 

 

I now need to attach it to an expense report and I somehow closed it, so it is not available to attach to the expense report! 

13 REPLIES 13
KevinD
Community Manager
Community Manager

@kmaciel I'm trying to find your SAP Concur account, but based on your email and company name, I'm not finding anything. Is there another name your company goes by or some other way I should search for you?


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
i0137801
New Member - Level 1

I have the same issue. mu e-mail address is stephanie.tcherny-lessenot@sanofi.com. I would also need to reopen and approved travel request

MendozaV
Occasional Member - Level 1

Hi Kevin i have same situation, my pre request has been closed accidentally email address is veronica.mendoza@ge.com, would you be able to help?

lltan
New Member - Level 1

Hi , i have the same issue too. I accidentally close a request that is still in the process of claiming. Can you assist on that. My email is loklim.tan@sumup.com.

TashN
New Member - Level 1

Hi,

 

I'm experiencing the same thing. How do I re-open the approved travel request so I can add the expenses?

 

Thanks.

KevinSun
Occasional Member - Level 1

I have the same problem now , i closed the request accidently on mobile apps, i think it is just close the windows and when i want to attach it to expense report, I realize that the request is closed .now i can not attached the request to expense report, can not reopen it and can not create one with same date. 

KevinSun
Occasional Member - Level 1

my e-mail is kevin.sun_1@signify.com

kmaciel
Occasional Member - Level 1

Hi There! I have another email address mcastillo@optum.com (My work name in concur is Kristina M though!) I should be able to be found under UHG or Optum/OptumRx. Would love some help! My expense report is past due! 

This same issue affects me as well. Keithen_Baldwin@uhc.com is my email address. Looking for any ability to reopen a closed travel approval request.

I have the same issue. mu e-mail address is stephanie.tcherny-lessenot@sanofi.com. I would also need to reopen and approved travel request

How did you solved?

MendozaV
Occasional Member - Level 1

Hi, I also need help to re-open a travel request that was accidentally closed while trying to link pre-approval to a Claim, my email is veronica.mendoza@ge.com

lltan
New Member - Level 1

Hi , i have the same issue too. I accidentally close a request that is still in the process of claiming. Can you assist on that. My email is loklim.tan@sumup.com.