Travel Fusion

[almaes]

Can someone explain Travel Fusion to me?

For some reason my brain won't wrap around it.

[TriciaW · Accepted solution]

@almaes Hello.  Thank you for posting in the SAP Concur Community.  Travelfusion operates the largest global web-direct booking system. With connections to numerous websites – centrally managed through one web service – Travelfusion provides a deep level of website integration along with a simple and consistent booking process.

Concur has partnered with Travelfusion to access fares available only on select supplier websites. This streamlined booking process is available for carriers that are not accessible through GDS or direct reservation system integration. Travelfusion bookings are 100% automated and integrated into the same user-friendly interface travelers have come to expect from Concur.
Once a traveler decides on a given web fare and accepts the purchase conditions, an instant purchase takes place on the vendor website, and then Concur Travel updates the travel agency and corporate records. The website purchase process is completely integrated into Concur Travel, so the traveler does not leave the system to complete a booking.

Travelfusion must be enabled on each individual Travel Configuration and their are configuration settings/steps that need to occur.  I have attached the Travelfusion Guide for reference.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[TriciaW · Accepted solution]

@almaes Hello.  Thank you for posting in the SAP Concur Community.  Travelfusion operates the largest global web-direct booking system. With connections to numerous websites – centrally managed through one web service – Travelfusion provides a deep level of website integration along with a simple and consistent booking process.

Concur has partnered with Travelfusion to access fares available only on select supplier websites. This streamlined booking process is available for carriers that are not accessible through GDS or direct reservation system integration. Travelfusion bookings are 100% automated and integrated into the same user-friendly interface travelers have come to expect from Concur.
Once a traveler decides on a given web fare and accepts the purchase conditions, an instant purchase takes place on the vendor website, and then Concur Travel updates the travel agency and corporate records. The website purchase process is completely integrated into Concur Travel, so the traveler does not leave the system to complete a booking.

Travelfusion must be enabled on each individual Travel Configuration and their are configuration settings/steps that need to occur.  I have attached the Travelfusion Guide for reference.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[almaes]

@TriciaW  Once it's booked is there a record built in the GDS as well?

[lauramartins9]

Hello Tricia, 
Can you tell me in these cases, which party is reponsible to be able to provide an invoice of purchase? 
I am having issues, as I have bought my vueling ticket via this (I believe), but both travel agency (BCD travel) and airline (Vueling) are refusing to provide me with a invoice. They are stating that the purchase was not made via them, so they don't have access to it.

Hopefull that you are able to help me with this. 
Thank you very much! 
Laura Martins

[TriciaW · Accepted solution]

@almaes Yes, a PNR is built with a passive segment.  Your TMC (Travel Management Company) needs to support it.