Jnfr_CovTrav
Occasional Member - Level 3

TP+ and New Concur Travel Experience

I’ve submitted a support case about this, but I also wanted to bring it up in the Community to see if anyone has found a resolution.
New Concur doesn’t seem ready for hotels and car rentals with direct bill. We were told that if the new experience wasn’t ready, those items would remain on legacy. That doesn’t appear to be happening.
Today, while I was enabling sites for New Concur, it made all verticals (air, car, hotel) available in the new experience, whether I enabled them or not. Needless to say, I had to disable the new experience for my clients while I try to figure out what changed.
Has this happened to anyone else, and if so, how did you resolve it? My assumption is that it’s happening because it shows the TMC is enabled for all New Concur experiences.
1 REPLY 1
KevinD
Community Manager
Community Manager

@Jnfr_CovTrav I recommend posting this in the Admin Group. The Travel Forum is more trafficked by end users and not those who work for travel agencies or work with Admin functions. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.