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Concur's booking website does not show any available San Jose to Burbank roundtrip flight, contrary to Southwest's own website. However, Concur does show one-way San Jose to Burbank flights if booking depart and return flights SEPARATELY, which would bump up the cost. Why? Please help.
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@Mightymouse could you do me a favor and enter your search criteria in the Trip Search and take a screenshot, then when the results appear, please screenshot as much as the screen as you can, please? I'd like to see what you are seeing.
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@Mightymouse from the screenshots you provided, those all look like outbound flights. To see the return flight options, you need to click one of these options. This will show a few more details for that selection. You will also see a Select Fare option. Once you click Select Fare, the system will then show you all the return options. Look at my response on this thread: https://community.concur.com/t5/Concur-Travel-Forum/Nobody-can-figure-out-how-to-book-a-flight-with-....
I provided some screenshots and explanation in my response.
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Your reply box does not accept URL which is a more efficient and accurate to verify.