Mightymouse
Occasional Member - Level 1

Roundtrip SJC-BUR Not Offered on Concur Booking Site. Only Separate One-Way Flights Are, Why?

Concur's booking website does not show any available San Jose to Burbank roundtrip flight, contrary to Southwest's own website.  However, Concur does show one-way San Jose to Burbank flights if booking depart and return flights SEPARATELY, which would bump up the cost. Why? Please help.

5 REPLIES 5
KevinD
Community Manager
Community Manager

@Mightymouse could you do me a favor and enter your search criteria in the Trip Search and take a screenshot, then when the results appear, please screenshot as much as the screen as you can, please? I'd like to see what you are seeing. 


Thank you,
Kevin
SAP Concur Community Manager
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Mightymouse
Occasional Member - Level 1

Concur Booking - RNDTRP - SJC to BUR - 1.jpg

@Mightymouse from the screenshots you provided, those all look like outbound flights. To see the return flight options, you need to click one of these options. This will show a few more details for that selection. You will also see a Select Fare option. Once you click Select Fare, the system will then show you all the return options. Look at my response on this thread: https://community.concur.com/t5/Concur-Travel-Forum/Nobody-can-figure-out-how-to-book-a-flight-with-...

 

I provided some screenshots and explanation in my response. 


Thank you,
Kevin
SAP Concur Community Manager
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Mightymouse
Occasional Member - Level 1

2 of 72 of 73 of 73 of 74 of 74 of 75 of 75 of 76 of 76 of 77 of 77 of 7

Mightymouse
Occasional Member - Level 1

Your reply box does not accept URL which is a more efficient and accurate to verify.