J613533
Occasional Member - Level 1

Passport section in personal data

I need to complete my passport details to book a flight out of EE- but the section is not displayed, and when I select it from the drop down list and click on ok nothing happens. Can you help me?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@J613533 can you provide a screenshot of what you are seeing please? I am looking at your profile and it says your company isn't set up to use Concur Travel and that you should be using either AMEX GBT or Egencia. My guess is the passport information is stored somewhere outside of SAP Concur, but I'd like to see a screeshot to confirm this.


Thank you,
Kevin
SAP Concur Community Manager
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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@J613533 can you provide a screenshot of what you are seeing please? I am looking at your profile and it says your company isn't set up to use Concur Travel and that you should be using either AMEX GBT or Egencia. My guess is the passport information is stored somewhere outside of SAP Concur, but I'd like to see a screeshot to confirm this.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
J613533
Occasional Member - Level 1

Hello. I think you are right, I need to complete the passport information in egencia. Here you are the two photos anyway and thank you ery much for your answerconcour_passport section missing.pngpassport drop down.png