New UI is TERRIBLE

[ehoule]

How can I switch back to the old UI?  This change happened unexpectedly, and the changes are absolutely TERRIBLE.    I certainly will not use the program like this, and unfortunately it will result in higher booking costs to go thru an agent.  No more fares matrix - everything is so big a blind person could read it.  Not a fan.

[ehoule]

Found the search matrix - ridiculous that it's hidden.  Plus, why are all the features to modify the search criteria hidden?   Why so many fares that all look the same?  Why do most of them have the same description with "baggage policy unknown?"    

[ehoule]

A slidebar for fuel emissions, but not travel times?  Really?                   

[KevinD]

@ehoule I do know our Travel Dev team is working on the Matrix as we received feedback from our customers that they want it back.

[krismac72]

We have received alot of bad feedback on our end too.  Hotels are not automatically sorted by distance to our locations, airline search is messy (if you book one carrier on the outbound, it automatically only shows that carrier for the return flights unless you automatically ask it no too.  Too many other things pointed out.

[ehoule]

They put more time and effort into showing carbon footprint and hotel's eco-friendly scores than they did their search functionality.  I mean - really?  A sliding scale to sort that junk that we have no control over, but not a sliding scale for rates, distance, or airline times?  I've stopped using their system for booking my hotels and rental cars.  For flights, I use Expedia to search, then put the exact criteria into Concur as I have no other way to book airfare.  I;m not sure why the Concur folks are not chiming in on this.  It would be nice to know our concerns are heard and what they plan on doing to fix it.  Very disappointing,

[KevinD]

@ehoule our Travel product team is listening to feedback and taking suggestions from people submitting their enhancement requests. In fact, they have already implemented several suggestions from our customers. 

I'm not on the product team, so I don't know how their dev team works and how they prioritize features and releases, but I know they are working hard. I'm fairly certain that a lot of the suggestions/changes people are recommending take a fair amount of time to program. 

Have you submitted your suggestions using our Continuous Influence program? If not, here is the link: https://pages.community.sap.com/topics/influence-adopt. When you get to this page, look for the SAP Continuous Influence link.