Limited Hotel Amenities options on mobile

[BrianH]

Had end users report today that the mobile apps options for Hotel Amenities only contains 8 options (Accessible Rooms, Breakfast Included, Dry Cleaning, Free Parking, Internet/Wifi, Restaurant, Swimming Pool, Wheelchair Accessible) in comparison to the longer list available on desktop. 

Is this the same for anyone else? 

[KevinD]

@BrianH same for me. I think due to the size of the mobile screen. If you select a hotel in the app, you should the other amenities once you are drilled in to the hotel. 

[BrianH]

That doesn't really make any sense. If you click Brand it has the ability to load several dozen options.

Drilling into each hotel to review the amenities would be pretty time consuming and i think this would lead to more leakage, not less. 

[KevinD]

@BrianH mobile does have much less real estate to display the same as a full computer screen. 

[BrianH]

I don't think we are talking about the same thing @KevinD, when the the amenities drop down is selected, its should refer to the same subsection of choices referenced on the list viewed in desktop, and not a graphical heavy payload that somehow cant be loaded. I'm saying for 2026 functionality that is a pretty big miss, and only gives end users more fuel to claim that Concur leads them to want to book offline because it cant provide the info needed.

[KevinD]

@BrianH okay, I see what you mean now. When you are on the main Hotel results page and use the Hotel Amenities option on the desktop and choose the Filter option on mobile. Got it. I've asked about this internally to see why there is a discrepancy. My guess is they might come back with "due to limited real estate" in mobile, but this is just me guessing. I'll let you know if I hear something back.

[KevinD]

@BrianH this has been submitted internally to look into getting parity between mobile and desktop. 🙂