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Joyceverduin
Occasional Member - Level 1

KLM Business fares not correct in Concur

Hello, 

If we search for a business class fare for a flight from Amsterdam to Charlotte, 3 different business class fares show up. 

1. Business standard

2. Business flex

3. Business class

 

The 3rd fare is I assume a default in the fare publication or a technical error. It shows a fare of EUR 16039. But on the KLM website this fare is not shown. Can you please check and resolve the error? It occurs for muliple dates on this flight schedule. But also for flights to Boston with the same dates remarkable fares show up, EUR 17K for a Business flex fare.  

Joyceverduin_1-1736419592901.png

 

2 REPLIES 2
Joyceverduin
Occasional Member - Level 1

Does more users of Concur Travel see these remarkable business fares? 

 

KevinD
Community Manager
Community Manager

@Joyceverduin just to clarify, SAP Concur is a booking tool only that displays fares that are published by the airlines to the Global Distribution systems. So, if fares are not displaying correctly, it would be an airline issue. 


Thank you,
Kevin
SAP Concur Community Manager
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