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matild_reema
New Member - Level 1

Issue setting up Concur Profile with no last name

I do not have a Surname in my passport and need to book my flights and stay in the US.

How should I update my Concur Profile to adhere to the standards required for passengers travelling to US (both for flight and hotel bookings).

E.g My Given name in the passport Jane Doe and Surname is blank.

How should I be filling up the profile that mandates First name and Last name in Concur (for US bookings)

2 REPLIES 2
Arlie-Crowley
Occasional Member - Level 2

I would guess adding the second name as the last name e.g (Doe).  It may be best to call your TMC and ask them how best to handle your name for booking purposes.

KevinD
Community Manager
Community Manager

@matild_reema adding a passport to our Concur Travel profile isn't a requirement. I looked at your profile and I do see that a first and last name are showing. 

 

I am not sure why your passport doesn't have a Surname listed. That seems odd to me.  I would take @Arlie-Crowley 's advice and speak with your company's travel agency. I wouldn't be surprised if you encountered and issue trying to travel into the U.S. without a Surname on your passport. 


Thank you,
Kevin
SAP Concur Community Manager
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